One of the more peculiar casualties of the Internet age has been the changing role of veterinarians when it comes to the sale of certain pet medication. For instance, during much of the 20th Century, veterinarians did very well selling “ethical” (exclusive to the veterinary channel, though not prescription) brands of flea/tick spot-ons such as Frontline and Advantage.
However, during the past decade, a large chunk of those sales have shifted online with the rise of websites like PetMed Express (1800PetMeds). Despite the commitments of manufacturers, sales of key ethical brands have also migrated inexorably into brick-and-mortar or wholesale pet business channels. In some cases, this has left a bad taste in the mouths of veterinarians, who feel betrayed when brands they helped put on the map “defect” to pet specialty and mass market retailers.