There’s been a lot of coverage in the popular press in recent years about how thinking comprises two different modes — one mode that is very conscious and slow, and another one that occurs quickly, without conscious attention (Kahneman, 2011). The idea of “two modes of thinking” is not really a new idea,[1] but it may actually be of critical importance for market researchers.
Why? Because if there are two modes of thinking, which one are consumers using when they participate in market research? And which ones are they using when they shop and purchase? And does it vary by category? If these modes really do affect how people think, market researchers who pay attention to them will be able to generate even more powerful insights into consumer behavior.











