Recent Posts by WiseStrokes:

Telecom Customer Experience Management Trends and Use Cases in 2023

Customer experience in a telco perspective takes on several layers. For instance, it has to span across both wholesale and retail customers and embodies the entire gamut of experiences offered to the customer, be it the retail store experience, the network quality, the telco chat app, or even their customer care function on social media portals.

Topics: Telecommunications & Wireless Industry Insights